Robots have recently made their way in the Retail market and are taking the industry by storm. One of the main reasons Robots were introduced was cost-cutting within inventory processes. One such example is Amazon who has recently transformed their warehouse operations by including Robots to help increase the speed and efficiency of their logistics operations.
How Do Robots Help The Retail Industry?
Robots used in retail stores help support for customer service or logistical tasks, which in turn improves a customer’s in-store experience an along with helping improve a company’s operational efficiency.
Below are some examples of Robots at work:-
Inventory robots that help in tracking stock, even help pick -up objects/products for customers.
Service robots which are to provide directions and product information to customers.
Delivery robots which are used for product delivery, in short bringing the store to the customer itself.
‘Retail Robots’ are relatively new to the industry, but with recent competition, we can be sure more companies making the use of Robots within their business operations will be more prevalent.
Which Retailer Is Using Robots?
Walmart, a major US-based retail chain recently introduced shelf-scanning robots across several of their locations around the U.S. The main task of robots is to check inventory, product prices and track misplaced items to help improve on each store’s inventory practices. These robots will also collect data that can help them improve Walmart’s overall inventory practices across multiple locations.
Best Buy’s Robot – Chloe, was first introduced in one of the company’s NY store, looks much like an industrial robotic arm and is able to move on a chassis to help pick out the products that customers want.
Such technology is relatively new for the Retail industry and few retailers have already introduced Robots to help support their operations. However, with the influx of more companies developing and investing in Robotic and Automation technologies, it clearly shows that Retail companies are willing to invest in Automation to remain relevant in today’s competitive marketplace, keeping in mind higher productivity, lower operational costs and higher profit margins.