See how Novartis improved patient engagement, at scale and fast.


Read this case study and learn how Novartis deployed Health Cloud to reimagine patient engagement.

For Novartis, one of the world’s leading pharmaceutical organizations, Salesforce had everything it needed in a tech partner to step up patient engagement, at scale and fast — including a modern architecture that fits with existing systems, minimal coding, and 88% configurability. IDC Research reveals that the rollout of Health Cloud in Latin America and Canada saw:

  • 3x faster setup for new care plan templates
  • 10% gain in territorial reach
  • 20% drop in enrollment time
  • Several new loyalty programs, up from just one

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