Read this case study and learn how Novartis deployed Health Cloud to reimagine patient engagement.
For Novartis, one of the world’s leading pharmaceutical organizations, Salesforce had everything it needed in a tech partner to step up patient engagement, at scale and fast — including a modern architecture that fits with existing systems, minimal coding, and 88% configurability. IDC Research reveals that the rollout of Health Cloud in Latin America and Canada saw:
- 3x faster setup for new care plan templates
- 10% gain in territorial reach
- 20% drop in enrollment time
- Several new loyalty programs, up from just one
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