It's official-regardless of physical presence, retail has become digital-first, but too often digital customer experience doesn't match that of the physical world.
Broken tracking, cart abandonment, slow site performance and mobile friction are just some of the key fail-points we see repeated time and time again on your way to digital-first retailing.
Our digital playbook provides you with real-life examples and solutions for digital-first success, including how to:
- Seamlessly link behavioural anomalies to a quantified view of the customer experience
- Identify millions of dollars of opportunity by reducing UX friction
- Improve first touch experience for your customers on your mobile site